Wednesday, January 27, 2016

Fostering Inclusion Through Internal Communications

By Laura Powers

As an agency that assists clients with internal and external communications, we believe in practicing what we preach. So when we recently discussed tactics and tools that we use within our own day-to-day operations, we knew that our readers could benefit from these valuable communications ideas, too.

At Furia Rubel, we employ many tactics and practices that enhance our internal office communications. They include:
  • Email aliases that allow small groups to communicate quickly about client work.
  • The cloud-based team collaboration messaging platform Slack, where we have set up separate channels for discussions regarding each client.
  • Regular status meetings every four to six weeks.
  • Lunch-and-learn meetings where we present brief educational presentations to our team.
  • Daily stand-up meetings to discuss immediate projects and needs.
However, I think the most important thing about our internal communications approach is that it almost always involves all team members, from the most junior to the most senior. Even though most businesses benefit from an internal hierarchy, we have seen the benefits of including the whole team in daily communications:
  • It fosters a sense of ownership with regard to the company and our clients.
  • It allows every team member to contribute her own perspective and experience.
  • It cultivates a work environment of support and trust.
  • It provides all team members with the ability to speak intelligently about most of our services, processes and client work.
The regular sharing of information across all positions and responsibilities ensures that all Furia Rubel team members are able to learn from each other and also enables us to provide better service to our clients.

What internal communications processes do you use? Let us know in the comments.

Friday, January 08, 2016

National Law Journal 'Best of' 2016 Survey Voting Now Open

Friends, the 2016 Best of The National Law Journal reader ranking survey is live, and we are asking for your support.

Please vote for Furia Rubel in the following categories, and please share this with legal industry colleagues asking them to vote too. We greatly appreciate it.

#3 – Best national public relations firm
#4 – Best national crisis management firm
#6 – Best national integrated law firm marketing provider
#7 – Best national legal marketing and branding services
#8 – Best national law firm website design services
#10 – Best national social media consultancy

Please also vote for our client USClaims on Questions 53 and 54 for litigation and law firm funding.

Eligible voters must come from within the legal industry and may include attorneys, paralegals, staff and service providers. You may vote only once and your name and company affiliation will be required at the beginning of the survey. 

Voting will remain open through Feb. 5, 2016.

With your support, Furia Rubel has been named the among the best agencies in the country by The National Law Journal every year since 2012.

We have been recognized for our top-level services including Legal Marketing and Branding, Law Firm Marketing, Law Firm Website Design, Law Firm Public Relations, Crisis Management and Social Media Consulting. 

Thank you from the entire Furia Rubel team for your support over the years and again today.